General Travel Terms
Dernière mise à jour :fat-dat-cgv-2026-11-08-v1
1. Purpose and scope
These terms govern bookings for trips, cruises, stays and tourism experiences marketed under the Fitness Academy Tour and Dance Academy Tour brands. They apply together with the trip-specific conditions, pre-contractual information and mandatory legal provisions. Travellers’ rights under Belgian package travel legislation remain fully applicable.
2. Organiser
The legal identity of the responsible organiser or retailer, its address, contact details and enterprise number must be provided before the contract is concluded. This information must not be invented: use available validated official details; otherwise leave the fields to be completed and flag the blocker.
3. Request and confirmation
The form allows you to submit a booking request. The acknowledgement and reference confirm only receipt of the request. They guarantee neither availability nor a definitive booking. Contractual confirmation takes place in accordance with the arrangements communicated by the organiser and applicable law.
4. Prices
Prices are stated in euros and depend on the trip, participants, their ages, cabin or accommodation and options. Before any commitment, the total price including mandatory charges and details of included and excluded services are communicated. Price changes remain subject to legal requirements.
5. Payments
The trip-specific conditions specify the deposit, deadlines, balance, payment methods and references to use. Instructions must come from the agency. No payment is considered received without verification. The traveller’s statutory rights are preserved.
6. Participants and minors
The lead traveller provides accurate information about participants. Dates of birth determine any applicable discounts. Minors must comply with applicable requirements for accompaniment, documentation and authorisation.
7. Changes and cancellations by the traveller
The traveller may request a change or terminate their contract before departure. Any charges must be legally permissible and communicated before the contract is concluded. They must be appropriate and justifiable. Unavoidable and extraordinary circumstances give rise to the rights provided by law, including termination without charges where the relevant conditions are met. Refunds required by law are made within the applicable deadlines, including a maximum of 14 days in the relevant cases of package travel termination. No unapproved cancellation fee schedule may be invented.
8. Changes and cancellations by the organiser
Any essential change is communicated in accordance with the law. In the event of a substantial change, the traveller has the choices and rights provided by legislation. The organiser may terminate the contract only in legally authorised situations.
9. Documents and formalities
Each traveller must have the required identity documents, passports, visas and health documents. The organiser provides legally required pre-contractual information. The traveller remains responsible for the procedures incumbent upon them.
10. Performance and assistance
For package travel, the organiser is responsible for proper performance of the services in accordance with legislation. The traveller reports any lack of conformity as soon as possible. The organiser provides the assistance, alternative arrangements and remedies required by law.
11. Insurance and insolvency
Optional insurance is specified in the trip-specific conditions. Insolvency protection is provided in accordance with legal obligations. Identify the protection body from validated official information; do not invent it.
12. Personal data
Booking data is processed in accordance with the privacy policy and applicable regulations. It is shared with the relevant service providers only when necessary.
13. Complaints and disputes
Complaints may be addressed to the organiser using the contact details provided to the customer. An amicable resolution is preferred, without limiting statutory rights of redress or access to the competent mechanisms.
14. Final provisions
No clause limits the traveller’s mandatory rights. Trip-specific conditions specify dates, services, prices, deadlines and specific arrangements. Mandatory legal provisions prevail in the event of a conflict.
Official information to complete before concluding any contract: organiser’s legal identity, address, contact details and enterprise number; insolvency protection body and its contact details.
Trip-specific conditions
Dance Academy Tour — MSC Virtuosa · MSC Virtuosa · 2027-07-05 — 2027-07-12
Applicable services, options, prices, mandatory charges, deposit and balance deadline are detailed in your personalised summary before submission. No additional cancellation fee schedule is defined here.
Standard pre-contractual information
The standard package travel information form (Annex I, Part A, booking with hyperlinks) must be completed with the organiser’s identity and insolvency protection. Its delivery must be validated by the agency before commercial opening.
Template to complete and validate — not ready for delivery to the customer
The combination of travel services offered constitutes a package within the meaning of Directive (EU) 2015/2302, transposed into Belgian law by the Act of 21 November 2017. The traveller benefits from the rights applicable to packages.
Party responsible for proper performance of all services: [official identity to complete]. Insolvency protection, refunds and repatriation where applicable: [body, address and contact details to complete after verification].
Key rights and official form — Annex I, Part A